About GoPaisa
GoPaisa ("we", "our", "us") is an online service that helps users ("you") make better decisions when buying products online. We provide a go-to destination for smartphones, with review texts and videos (shot by genuine users), expert advice, price comparison with other platforms, and a discussion panel for in-depth knowledge about the smartphones you wish to buy. Our website, mobile properties, and related applications are a part of GoPaisa Netventures Private Limited.
If you access our website and use our services, you acknowledge that you have read and understood our Privacy Policy. This also means you are bound to act in accordance with this documented Privacy Policy of GoPaisa Netventures Private Limited. This Policy was last updated on [add date]. We may change it as and when the situation arises, so please check the website periodically, as we might or might not provide notification of changes.
An overview
GoPaisa Netventures Private Limited is committed to providing its users an enriching and hassle-free internet experience. GoPaisa offers a vast repository of online stores and a variety of community services. GoPaisa obtains information from its users in two ways: (a) information supplied by users, and (b) information automatically tracked while navigating.
By using GoPaisa or its services, you agree to the collection, storage, and usage of the personal information you provide (including changes thereto) for any of the services offered. Your information will always stay safe and will not be misused in any manner whatsoever.
Your continued use of our application implies that GoPaisa has your consent to send periodic communications regarding use of this site or any product or service purchased by you on our application. You may receive this communication through channels such as emails, promotional SMS, push notifications, etc. These communications are strictly in respect of our website or the products available on our website.
Outlook
This Privacy Policy describes in detail our policy and practices regarding our numerous features such as reviews, expert advice, price comparison, and discussions, as well as your rights and responsibilities in relation to them.
We understand that providing information online involves a great deal of trust on your part. We keep this in mind and take every possible precaution to keep your information confidential and safe from any sort of misuse.
Personal information
GoPaisa keeps your personal information safe and makes sure it isn't misused in any manner whatsoever. To avail the services provided by GoPaisa you are required to provide certain information, such as your name, mobile number, email ID, and residential address. We also track your IP address for security purposes. Other details such as your age, sex, and personal interests are discretionary. All the information you provide helps us customize our search, and we also use it to improve our products, services, website content, and navigation, which in turn makes your experience hassle-free.
Another purpose for asking for your email ID is to make sure you never miss a deal. When you provide a genuine email ID, we keep you updated with prevailing offers and deals on various products so that you end up purchasing smart. This information also helps keep your "User Profile" updated.
Note that none of this information will be considered sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005. In such a case, you are solely responsible for transferring the information to different mediums and platforms.
Sensitive information
At the time of processing your order or transacting for your chosen product or service, we may ask for your bank account details such as your bank account number and IFSC code. Please be assured that this information will stay safe with our systems and shall not be shared with or used by any other source. We also collect and store your mailing address in case you opt for cheque as your preferred payment medium to redeem your cashback.
Security
We take the required measures to protect your personal data from external sources and to restrict unnecessary internal disclosure or destruction. All the information gathered on GoPaisa is securely stored within the GoPaisa-controlled database. This database is stored on servers and is password protected, and access to the password is cautiously limited.
However, no matter how rigorous security measures are, they are not impenetrable, and it is almost impossible to guarantee anything in this fast-evolving world. Any information you include in a posting to the discussion areas is available to anyone with Internet access. If you have any concern or query regarding our security measures, you are free to contact our support centre.
Cookies
Cookies are small pieces of data sent from a website and stored by the user's browser on the hard drive. They are used to assign each visitor a unique number as a User Identification (User Id) so we can understand individual interests using our operating system. This information is protected and cannot be accessed by any other website.
Cookies help us track your purchases, your visits to different retailers or affiliated partners, and the exact time of your purchase. The only personal information a cookie can contain is information you supply, and a cookie cannot read data off your hard drive. This helps us figure out your preferred sites or products, customize your search, and bring you closer to your wishlist. We receive and store certain types of information whenever you interact with us via our website, application, or service through your computer, laptop, netbook, mobile, tablet, or other handheld device.
Account information and other settings
Once you register on the GoPaisa website, you are entitled to receive periodic updates or notifications from us about prevailing offers, coupons, and other services of interest to you. These updates help you make the best use of your money and shop at the most reasonable prices. This information also keeps your user account updated, which helps other users and experts stay connected with you. The right information provided by you will help GoPaisa create a community for all tech lovers.
We understand that getting notifications every minute can be a real pain, so we let you prioritize your news feed and limit your communication as you prefer. Information that is critical to the cashback service cannot be opted out of. We also make sure none of our emails are delivered to your spam folder.
For security purposes, GoPaisa does not allow users to change their name and email address. You are free to update the rest of your information as and when required.
Opt-out and data deletion
Email promotions: To opt out of periodic newsletters and marketing promotions, use the "unsubscribe" link at the bottom of the email, or send an email to [email protected] with the subject line "Opt-Out" from your registered email address.
Direct mail: To opt out of direct mail communications from us, send an email to [email protected] with the words "Direct Mail Opt-Out" in the subject line.
SMS and RCS communication: We respect your privacy and understand that you may not always want to receive promotional messages from us. While we may occasionally send SMS or RCS messages about special offers or account updates, we provide an easy way to opt out. If you receive an SMS or RCS communication you prefer not to get in the future, send an email to [email protected] with the subject line "Opt-out of SMS & RCS". We will promptly add you to our do-not-message list upon receiving your request.
Data deletion: To have us remove your personal information from our data systems, send an email to [email protected] with the subject line "Deletion of your Personal Information" from the email address registered on our website. We will respond to your request within a reasonable timeframe.
Payment information
If you use the products and services of third-party websites, the payment information is collected only by them, though if you transact through GoPaisa you will be eligible for the prevailing offers and deals. We will gather general information including your credit card number, cardholder name, expiration date, authentication code, and billing address, and transmit it to the third-party websites to complete the transaction. The third-party website processes your payment, not GoPaisa, unless otherwise specified. You agree to review and be bound by the third party's policies and procedures before making the final decision to purchase a product or service from that website.
We might or might not offer our members the option to save payment method details on our website. If you save such details on GoPaisa, you will be able to add, delete, or amend them at any time through your "My Account" section.
Location information
When you use an application on any of your devices, we collect and use information about you in generally similar ways and for similar purposes as when you use the GoPaisa website. We might also gather information about your location if you have enabled your device to send such information to applications via privacy settings, or if you have uploaded photos tagged with location information. We may use the location information collected from your device or photos to enhance your use of the application by providing relevant content and contextual advertising.
Advertisements
GoPaisa aims to provide you with relevant and informative content on our sites to avoid any hassle while transacting. To do this, we may collect information about your product-related searches and other site-visiting activities, specifically the features or services you are looking for. Based on this information, you may see various advertisements on our websites as well as other websites. For example, if you visit sites featuring high-resolution camera phones, we will customize your searches and pick up the deals that suit them.
We do not share your personal contact information (such as email address and username) with affiliated third-party websites so that they can serve you advertisements. You have the right to choose from those advertisements, and if you find them disturbing or annoying you can unsubscribe from those mailers or mark them as irrelevant.
Account deletion
All the information provided to us by our users, including sensitive personal data, is voluntary. You have the right to withdraw your consent at any time, in accordance with this Privacy Policy and the Terms and Conditions applicable to you. Withdrawal of consent will not be retroactive in any case. If you wish to delete any or all personal information, or ask GoPaisa to no longer use your information to provide services, contact GoPaisa at [email protected] from your registered email address.
We shall not retain such information in our data systems for longer than is required for the purposes for which it may lawfully be used, or as otherwise required under any other law for the time being in force. Please note that withdrawal of consent or cancellation of your account may limit our ability to provide you our services or may terminate any existing relationship we have with you.